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At haulbala.com, we understand that circumstances may arise that require you to cancel your order. Please carefully review our Cancellation Policy to understand the terms and conditions associated with canceling an order.
1. Order Cancellation:
Customers may request the cancellation of an order within 24 hours of placing it. After this period, orders are considered final and cannot be canceled. To initiate a cancellation, please contact our customer service team at [support@haulbala.com] or [+91 95785 16800 ].
2. Eligibility for Cancellation:
Not all orders may be eligible for cancellation. Customized or personalized items, as well as orders that have already been shipped, are not eligible for cancellation.
3. Refund Process for Canceled Orders:
If your order is eligible for cancellation within the specified timeframe, a refund will be issued to your original method of payment. Please note that it may take several business days for the refund to reflect in your account.
4. Non-Eligibility for Retroactive Cancellation:
We are unable to process retroactive cancellations for orders that have already been shipped. In such cases, customers may refer to our Returns and Refunds Policy for further assistance.
5. Cancellation Fees:
haulbala.com reserves the right to charge a cancellation fee to cover any administrative and processing costs associated with the cancellation. The fee, if applicable, will be communicated to you at the time of cancellation.
6. Order Modifications:
If you wish to modify an order (change of item, quantity, shipping address, etc.), please contact our customer service team as soon as possible. We will do our best to accommodate your request, subject to the same eligibility criteria and timeframes as order cancellations.
7. Changes to the Cancellation Policy:
haulbala.com reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
8. Contact Information:
If you have any questions or concerns regarding our Cancellation Policy, please contact our customer service team at [support@haulbala.com] or [+91 95785 16800 ].
We appreciate your understanding and cooperation. Thank you for choosing www.haulbala.com!